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    General Terms of Sale — Juno Creators (Brands, international)

    Version of 01/11/2026 (version 1.6: all-inclusive prices, content usage options, strategic support, discounts, gifting with no obligation to publish, direct proposals at twice the credits, the content plan, monthly or annual billing of the plans, and campaigns outside France: VAT and withholding taxes, bank fees, customs, advertising disclosure in the language of the audience, law of the countries of publication and United Arab Emirates)

    The French version prevails in case of discrepancy.

    Article 1 — Identification of the service provider

    The Juno Creators service (formerly Juno Influence) is published and provided by JUNO, a French société à responsabilité limitée (SARL) with a share capital of €10,000, whose registered office is at 21 rue du Buisson Saint-Louis, 75010 Paris, France, registered with the Paris Trade and Companies Register (RCS) under number 990 995 136, EU VAT number FR22990995136, contact: contact@wearejuno.fr (hereinafter "Juno").

    Article 2 — Purpose and scope

    2.1. These general terms of sale (the "Terms of Sale") govern the sale by Juno of influencer marketing campaigns to business customers (hereinafter the "Brand"). A campaign consists of designing and organising promotional content for the Brand, having it produced by content creators (the "Creators"), and having it published.

    2.2. Juno Creators is reserved for professionals acting for the purposes of their trade, business or profession. By accepting the Terms of Sale, the Brand declares that it acts as a professional. The provisions of the French Consumer Code on the right of withdrawal do not apply, nor does any consumer right of withdrawal under the law of the Brand's country.

    2.3. The Terms of Sale form the basis of the commercial negotiation, in accordance with Article L.441-1 of the French Commercial Code (Code de commerce). They apply to every order. For each campaign, they are supplemented by an order form (the "Order Form"), which prevails over the Terms of Sale as regards that campaign. The Brand's general terms of purchase do not apply unless expressly accepted by Juno in writing.

    2.4. The "Advertising Compliance" Annex and the "Cancellation and Refund Policy" form an integral part of the Terms of Sale.

    2.5. The Terms of Sale also govern the Gifting plan and Gifting credits (Article 6a), as well as the content plan (Article 6b).

    Article 3 — Role of Juno

    3.1. Juno acts in its own name. Juno selects the Creators, contracts alone with each of them, supervises the production of the content and pays the Creators. Juno does not act as the Creators' agent, nor as the Brand's agent (mandataire) for the purchase of advertising space.

    3.2. The Brand has no direct contractual relationship with the Creators in respect of a campaign. It nevertheless remains the advertiser (annonceur) within the meaning of French Law No. 2023-451 of 9 June 2023 on commercial influence (the "French Influencer Law"), with the obligations attached to that status (Article 8), and the advertiser within the meaning of the law of any other country in which the campaign is published.

    3.3. The price paid by the Brand is a global, lump-sum and all-inclusive price. It covers all the services of the campaign: selecting the Creators, their contracts, secure payment, campaign follow-up and twelve (12) months of organic use of the content on the Brand's own channels (Article 9.5). The breakdown of the remuneration paid to each Creator is confidential and is not disclosed to the Brand.

    Article 4 — Brand account

    4.1. Access to the services requires the creation of an account. The person creating the account declares that they have authority to bind the Brand.

    4.2. The Brand provides accurate and up-to-date information: company name, legal form, registration number (SIREN in France, or the foreign equivalent such as a commercial or trade licence number), VAT number or tax registration number where applicable, billing address and billing e-mail address.

    4.3. The Brand may invite members of its team. It is responsible for all actions carried out from its account and keeps its login credentials confidential.

    Article 5 — Quotation, order and formation of the contract

    5.1. The Brand describes its requirements (objective, products, platforms, number and profile of Creators, formats, dates, usage rights). Juno sends it a priced proposal.

    5.2. The order is formed when the Brand accepts the campaign Order Form online. The Order Form specifies in particular:

    • the deliverables;
    • the provisional schedule;
    • the number of rounds of revisions included;
    • the usage rights (scope, media, duration, territory);
    • any exclusivity;
    • the price.

    The acceptance is time-stamped and linked to the user's identity, IP address and browser. The accepted text is frozen and retained.

    5.3. The composition of the team of Creators may change until the team is confirmed, depending on availability. Juno offers a Creator with an equivalent profile in the event of unavailability. The Brand may reject a proposed Creator before the team is confirmed.

    Article 6 — Prices and payment terms

    6.1. Prices are stated exclusive of taxes, in the currency indicated in the Order Form. VAT is applied as follows:

    • Brand established in France: French VAT is added at the applicable rate.
    • Brand established in another Member State of the European Union and registered for VAT: the invoice is issued exclusive of VAT, and VAT is self-assessed by the Brand under the reverse-charge mechanism (Article 196 of Council Directive 2006/112/EC). The Brand provides a valid intra-EU VAT number, failing which French VAT is applied.
    • Brand established outside the European Union (for example in the United Arab Emirates): the service is outside the scope of French VAT.

    Any tax, duty or withholding due in the Brand's country on the services is borne by the Brand, which pays Juno the full invoiced amount without deduction. Where a withholding is mandatory under the law of the Brand's country, the Brand grosses up its payment so that Juno receives the full invoiced amount.

    6.2. Unless otherwise stipulated in the Order Form, the price is payable in full upon ordering, before the campaign is launched, by bank transfer to Juno's account indicated on the invoice or by card through Juno's payment service provider. Bank and currency conversion fees charged to the Brand are borne by the Brand. The campaign is launched, and offers are sent to Creators, only after payment has been received.

    6.3. If deferred payment is granted, the price is payable no later than the due date shown on the invoice, within a limit of 30 days from the date of issue. Any late payment automatically entails, without prior reminder:

    • late-payment penalties equal to three times the French statutory interest rate;
    • a fixed indemnity for recovery costs of €40 (Articles L.441-10 and D.441-5 of the French Commercial Code), without prejudice to additional compensation upon proof.

    Juno may suspend the campaign until full payment. No discount is granted for early payment.

    6.4. Invoices are issued by Juno in a numbering series specific to Juno Creators. They are made available in the Brand's account and sent to the billing e-mail address.

    6.5. Strategic support. At the Brand's request, Juno may provide strategic support for the campaign. This support appears on a separate line of the Order Form. Its price is 15% of the price of the Creators and options, calculated before any discount, with a minimum of €390 excluding taxes per campaign, or the equivalent stated in the Order Form in another currency. It is not discounted.

    6.6. Discounts.

    • A Brand whose orders reach €25,000 excluding taxes per year receives a volume discount of 3%; from €100,000 excluding taxes per year, 5%. The terms of the volume discount (commitment by the Brand or volume recorded) are set out in the framework agreement or in the Order Form.
    • Juno may also grant a one-off discount, stated in the Order Form.
    • Discounts apply to the price of the Creators and options. They cannot be combined: only the one most favourable to the Brand applies.

    Article 6a — Gifting plan and credits

    6a.1. Purpose. The Gifting plan gives the Brand, every month, the number of Gifting credits provided by the chosen plan. Credits are used to publish gifting missions, to which targeted Creators apply, to choose Creators on them, and to offer a mission to a Creator designated by name. In a gifting mission, the Brand offers the Creator a benefit in kind (product, service, meal, stay), with no obligation to publish (Article 6a.12). Credits are not used for campaigns paid in cash.

    6a.2. Price, term, payment. The plans, from the Crush plan to the Phenomenon plan, their price and their number of monthly credits are those displayed at sign-up; the Phenomenon plan, intended for large volumes, may be subject to specific terms in the Order Form. The Brand takes out the plan, at its choice:

    • monthly, with no commitment ("monthly billing"): the plan is taken out for one month and renews tacitly every month on its anniversary date;
    • annually ("annual billing"): the plan is taken out for twelve (12) months, under the conditions of Article 6a.2a.

    The price is exclusive of taxes, with VAT applied as set out in Article 6.1. It is payable in advance, every month under monthly billing and in a single payment under annual billing, by card or SEPA Direct Debit through Juno's payment service provider; payment by bank transfer is possible at the Brand's request, with Juno's agreement. The plan is due for each period taken out, whether or not content is published: only the credits are returned, under the conditions of Article 6a.4. An invoice is issued for each paid instalment.

    6a.2a. Annual billing. Under annual billing, the plan is paid in advance for twelve (12) months, at the price displayed at sign-up, corresponding to nine (9) monthly instalments of the chosen plan: three (3) months are free. Credits are not granted all at once: they are granted every month, as under monthly billing, and Articles 6a.4 to 6a.6 apply unchanged. A plan under annual billing can be neither cancelled nor refunded during the year. It renews tacitly for twelve (12) months; Juno informs the Brand by e-mail at least thirty (30) days before the renewal date. The Brand may ask at any time for the plan not to be renewed: it then ends at the end of the paid year.

    6a.3. Nature of credits. Credits are units of use of the service. They have no monetary value, are neither refundable, convertible nor transferable, and are not a means of payment.

    6a.4. Charge, use and returned credits. The number of credits a Creator costs depends on their audience tier, according to the grid displayed in the Brand account at the time of the operation. Credits are charged to the balance:

    • when the Brand chooses a Creator who applied to its mission;
    • when the Brand sends its mission to a Creator designated by name, upon sending the proposal. Such a direct proposal costs twice the credits of the Creator's tier; this cost is displayed before sending.

    A credit is only used if the Creator publishes; otherwise it is returned to the Brand. Where no content by the Creator is published for the Brand within forty-five (45) days of the charge, the corresponding credits are returned automatically, including where the Creator declined the proposal or did not answer it. An operation is only possible if the credit balance covers it.

    6a.5. Other cases of return. Credits charged for a chosen Creator are also returned, without waiting for that period, if that Creator withdraws before performance or if the campaign is cancelled before the products are shipped.

    6a.6. Roll-over and expiry. Unused monthly credits roll over to the following month once only; those still unused at the end of that month expire. Credits purchased in addition remain usable for ninety (90) days, and credits returned under Article 6a.4 for sixty (60) days. When the plan ends, the remaining credits are usable for sixty (60) days, then expire without compensation.

    6a.7. Change of plan, change of billing and cancellation.

    • Change of plan. The Brand may change plan from its account at any time. A higher plan takes effect immediately, the price difference being charged pro rata to the remaining period. A lower plan takes effect at the next renewal date: the end of the current month under monthly billing, the end of the paid year under annual billing.
    • Change of billing. The Brand may switch from monthly to annual billing at any time; the unused portion of the current month is deducted from the price of the first year. A switch from annual to monthly billing only takes effect at the annual renewal date.
    • Cancellation. Under monthly billing, the plan can be cancelled at any time from the Brand account; cancellation takes effect at the end of the current, already paid, monthly period, without pro rata refund. Under annual billing, the plan cannot be cancelled during the year; its non-renewal is governed by Article 6a.2a.

    6a.8. Non-payment. If an instalment is not paid, no credit is granted for the period concerned and Juno may suspend the sending of new proposals until payment. Without payment within thirty (30) days, the plan ends.

    6a.9. Changes to the plans. Juno may change its plans, their prices or the credit grid. The Brand is informed at least thirty (30) days before they apply to its current plan. Under monthly billing, it may cancel its plan before that date. Under annual billing, a change in the price or in the number of monthly credits only applies from the next renewal.

    6a.10. Without a plan. The Brand may buy credits one by one, at the price shown in the Brand space and on the pricing page, which is higher than the price of credits in a plan. These credits are used like monthly credits (Articles 6a.4 and 6a.5) and remain usable for ninety (90) days (Article 6a.6). Without a plan or available credits, no gifting mission can be published, offered or ordered.

    6a.11. Products and benefit in kind. The value of the products or services offered, their shipping and any incidental costs remain borne by the Brand and are not invoiced by Juno (Article 7.2). The Brand states the value of the benefit in kind, which appears in the Creator's contract.

    6a.12. No obligation to publish. A product or service offered creates no obligation to publish for the Creator, and the Creator's contract provides for none. Gifting therefore guarantees no publication: only a campaign paid in cash guarantees content. The obligations of result set out in Articles 7.6 and 12.1 do not apply to gifting missions. Where the Creator publishes, they apply the "Publicité" or "Collaboration commerciale" disclosure, or its equivalent in the language of their audience ("Advertising Compliance" Annex).

    Article 6b — Content plan

    6b.1. Purpose. The content plan gives the Brand, every month, a number of pieces of content produced by Creators selected by Juno, and time with a Juno expert, according to the chosen plan. The content is delivered to the Brand, which publishes it itself on its own channels.

    6b.2. Plans and prices. The plans, their monthly price, the number of pieces of content and the expert time included are those displayed at sign-up. A tailor-made plan may be drawn up on quotation. Prices are exclusive of taxes, with VAT applied as set out in Article 6.1.

    6b.3. Billing and term. The Brand takes out the plan, at its choice:

    • monthly, with no commitment (monthly billing): the plan is taken out for one month and renews tacitly every month on its anniversary date. It can be cancelled at any time from the Brand account; cancellation takes effect at the end of the current, already paid, monthly period, without pro rata refund;
    • annually (annual billing): the plan is taken out for twelve (12) months paid in advance, with a 15% discount on the price of twelve (12) monthly instalments of the chosen plan. It can be neither cancelled nor refunded during the year. It renews tacitly for twelve (12) months; Juno informs the Brand by e-mail at least thirty (30) days before the renewal date. The Brand may ask at any time for the plan not to be renewed: it then ends at the end of the paid year.

    Under both, the content and the expert time are provided every month, according to the chosen plan. Changes of plan and switches between monthly and annual billing follow Article 6a.7.

    6b.4. Set-up. A set-up fee of €490 excluding taxes (editorial calendar, roadmap, selection of a dedicated group of Creators) is invoiced with the first monthly instalment under monthly billing. It is waived under annual billing.

    6b.5. Payment. The plan is payable in advance, every month under monthly billing and in a single payment for twelve (12) months under annual billing, by card or SEPA Direct Debit through Juno's payment service provider; payment by bank transfer is possible at the Brand's request, with Juno's agreement. An invoice is issued for each paid instalment. Article 6.3 applies in the event of late payment.

    6b.6. Production. Each piece of content is the subject of a brief, then of a version submitted to the Brand, which approves it or requests one round of revisions under the conditions of Article 7.3. Juno may propose a Creator whose content counts as two pieces of the monthly quota; it informs the Brand, which accepts or refuses before production.

    6b.7. Roll-over. Pieces of content for a month that have not been delivered roll over to the following month, once only.

    6b.8. Publication by the Creator. If the Brand wishes the Creator to also publish a piece of content on their own account, that publication is subject to an extra charge on quotation and to a separate order, governed by Articles 5 to 7 as a paid campaign. The Creator then applies the "Publicité" or "Collaboration commerciale" disclosure, or its equivalent in the language of their audience ("Advertising Compliance" Annex).

    6b.9. Rights. Each piece of content delivered is licensed to the Brand for twelve (12) months of organic use on its own channels (Article 9). Paid advertising and unlimited use are options (Article 9.5).

    6b.10. Non-payment and changes to the plans. If an instalment is not paid, Juno may suspend production until payment; without payment within thirty (30) days, the plan ends. Article 6a.9 applies to changes to the plans; under annual billing, a change in the price, in the number of pieces of content or in the expert time included only applies from the next renewal.

    Article 7 — Performance of the campaign

    7.1. Brief. The Brand provides an accurate and complete brief: message, mandatory elements, prohibited elements, authorised and substantiated claims, legal notices specific to its sector and to each country in which the campaign will be published. It answers the Creators' questions relayed by Juno within a reasonable time.

    7.2. Products. Where the campaign involves sending products, the Brand ships them at its own expense, compliant and in good condition, to the addresses provided by Juno, within time limits allowing the schedule to be met. The Brand is responsible for customs formalities, import duties and taxes and for compliance with the import rules of the destination country. Products given to Creators remain theirs, unless otherwise stipulated in the Order Form. Their value is stated by the Brand, since it constitutes a benefit in kind that must appear in the Creator's contract.

    7.3. Approval of content. Content is submitted to the Brand before publication.

    • The Brand has three (3) business days to approve it or to request reasoned revisions. Revisions must remain within the scope of the initial brief.
    • The number of rounds of revisions included is set out in the Order Form. Beyond that, or for a request outside the brief, Juno may propose an additional quotation.
    • If no reply is received within that period, the content is deemed approved.

    7.4. Creative freedom. The Brand acknowledges that the Creators retain control over their tone, style and means of production, in compliance with the brief. The content reflects the sincere opinion of its author. The Brand may not require a false review or the concealment of the commercial nature of the content.

    7.5. Publication and keep-live period.

    • Publications are made on the agreed dates, or on nearby dates if justified by an objective reason.
    • Permanent publications (posts, reels, videos) are kept online for the period stated in the Order Form or, failing that, for six (6) months.
    • Stories are ephemeral by nature.
    • Removal imposed by a platform, an authority or a court decision, or the deletion of an account, does not give rise to Juno's liability. Juno informs the Brand and, where possible, proposes an equivalent replacement solution.

    7.6. Metrics. Juno provides the available statistics on the publications. Estimates of reach, views or engagement provided before the campaign are indicative only. Juno is bound by an obligation of means (best efforts) as regards the performance of the content, and by an obligation of result as regards the production and publication of the agreed deliverables.

    Article 8 — Brand compliance obligations

    8.1. The Brand warrants that its products, services and claims are lawful, comply with applicable regulations and can be substantiated, and that it holds the rights to the trademarks, logos, visuals, music and other materials it provides to Juno or to the Creators.

    8.2. The Brand warrants that the campaign does not concern any product or service whose promotion through commercial influence is prohibited, and that it complies with the rules of regulated sectors. These products and sectors are listed in the "Advertising Compliance" Annex: cosmetic surgery and aesthetic procedures, nicotine, crypto-assets without authorisation, sports betting tips, ultra-fast fashion from 1 January 2027, alcohol, gambling, health, food, etc. Juno may refuse or interrupt any campaign that breaches these rules, without compensation to the Brand.

    8.3. The Brand never asks Creators to omit the disclosure "Publicité" or "Collaboration commerciale" (French for "Advertising" or "Commercial collaboration"), or its equivalent in the language of the audience, nor the notices "Images retouchées" ("Retouched images") or "Images virtuelles" ("Virtual images") where they are required.

    8.4. Campaigns published outside France. Where the campaign is published in, or targets the public of, a country other than France, the Brand also warrants that the campaign, its products and services and its claims comply with the advertising law of that country. In particular, where the campaign is published in or targets the United Arab Emirates, or where the Brand is established there, the Brand warrants that:

    • its products, services and claims comply with UAE law and with the media content standards applicable in the UAE;
    • it holds any licence and has obtained any prior approval required in the UAE for its activity and for advertising in its sector (for example real estate, healthcare, finance, education or food);
    • where it contracts directly with creators or agencies in the UAE, it does so only with persons holding the permits required by UAE law;
    • it provides proof of these licences and approvals to Juno on request.

    8.5. The Brand indemnifies and holds Juno harmless against any claim, action or penalty by a third party or an authority resulting from a breach of the above warranties, in particular under the joint and several liability provided for in Article 8 III of the French Influencer Law or under the law of any other country in which the campaign is published.

    Article 9 — Usage rights in the content

    9.1. Juno acquires the necessary rights from each Creator and licenses them to the Brand, solely within the limits defined in the Order Form:

    • scope: reproduction, communication to the public, technical adaptation (cropping, subtitling, short edits without distortion);
    • purpose: organic distribution on the Brand's accounts and, if the Order Form so provides, paid advertising use;
    • media: social networks, website, newsletters and, if provided for, online advertising networks;
    • territory: worldwide, as regards online distribution;
    • duration: as stated in the Order Form or, failing that, twelve (12) months (Article 9.5).

    Any other use, in particular outdoor display, television, print or a longer duration, requires Juno's prior written consent and may give rise to additional remuneration.

    9.2. On expiry of the rights, the Brand ceases any new distribution and withdraws the content from its paid advertising. It is not required to delete organic publications posted during the term of the rights.

    9.3. The Creator retains their moral rights. The Brand shall not make any modification that would impair the integrity of the content or the Creator's image.

    9.4. Third-party rights that may be present in content, in particular music from platform libraries, may be limited to use on the original platform. Juno informs the Brand when it becomes aware of this.

    9.5. Included use and options.

    • Included in the price of each Creator: organic use of the content for twelve (12) months on the Brand's own channels (its social media accounts, its website, its newsletters).
    • As an option, where the Order Form so provides and at the price it states:
      • paid advertising (content sponsored from the Creator's or the Brand's account, advertising authorisation codes), per thirty (30) day period;
      • unlimited use, for the full term of protection of the rights, for the purposes and on the media provided for in the Order Form;
      • exclusivity of the Creator in the Brand's sector, per month (Article 10.1).

    Article 10 — Exclusivity and non-solicitation

    10.1. Sector exclusivity of the Creators exists only if the Order Form provides for it, with its scope and duration.

    10.2. During the campaign and for twelve (12) months after its end, the Brand shall not solicit, directly or through an intermediary, any Creator introduced to it by Juno with a view to an influencer service bypassing Juno. Failing this, it shall pay Juno an indemnity equal to 30% of the sums paid to the Creator in breach of this undertaking, without prejudice to any other damages. A relationship that pre-existed the introduction by Juno, which the Brand proves, does not constitute solicitation.

    Article 11 — Cancellation, modification and refund

    11.1. Cancellation of a campaign by the Brand, default by a Creator and refunds are governed by the Juno Creators Cancellation and Refund Policy. It forms part of the Terms of Sale, and the applicable version is the one in force on the date of the order.

    11.2. Any substantial change to the campaign after the team has been confirmed (deliverables, dates, Creators, brief) is subject to Juno's agreement and may give rise to a price adjustment.

    Article 12 — Liability

    12.1. Juno is bound by an obligation of means in organising campaigns. It is liable for the production and publication of the agreed deliverables, subject to Articles 7.5 and 13.

    12.2. Juno is not liable for:

    • statements and conduct of Creators unrelated to the campaign;
    • decisions of platforms (algorithms, account suspensions, removals);
    • the commercial performance of the campaign;
    • the consequences of inaccurate or unlawful information, products or materials provided by the Brand.

    12.3. Except in the event of gross negligence or wilful misconduct, and except for personal injury, Juno's total liability in respect of a campaign is limited to the amount, exclusive of taxes, paid by the Brand for that campaign. Juno is not liable for indirect damage, such as loss of revenue, customers or reputation.

    Article 13 — Force majeure and reputational harm

    13.1. Neither party is liable for a failure caused by force majeure within the meaning of Article 1218 of the French Civil Code.

    13.2. If, before or during a campaign, a Creator becomes the subject of a public controversy likely to seriously harm the Brand's image, the Brand may request the removal of that Creator. Juno then proposes a replacement with an equivalent profile or, failing that, refunds the unperformed portion corresponding to that Creator.

    Article 14 — Confidentiality

    Each party keeps confidential the non-public information of the other party: the brief before publication, financial terms, Creators' data. It uses such information only for the performance of the campaign, during the relationship and for three (3) years after its end.

    Article 15 — Personal data

    15.1. Juno processes the data of the Brand's users to manage the account, orders, invoicing and the business relationship, in accordance with its privacy policy and the EU General Data Protection Regulation (GDPR).

    15.2. Creators' data disclosed to the Brand (public identity, audience statistics, delivery details where applicable) may be used by the Brand only for the performance of the campaign. The Brand deletes them no later than the end of the campaign, unless there is a legal obligation to retain them. The Brand acts as a separate data controller for such data. Where the Brand is established outside the European Economic Area, it processes such data with a level of protection equivalent to that of the GDPR.

    Article 16 — References

    Unless the Brand objects in writing, Juno may cite the Brand's name and logo, as well as the published content of the campaign, as a commercial reference.

    Article 17 — Term and termination

    17.1. The Terms of Sale apply for as long as the Brand has an account. The Brand may close its account at any time, subject to completion of ongoing campaigns and payment of the sums due.

    17.2. In the event of a serious breach by a party that is not remedied within eight (8) days of formal notice, the other party may terminate the campaign concerned automatically, without prejudice to any damages.

    Article 18 — Amendment of the Terms of Sale

    Juno may amend the Terms of Sale. The new version applies to orders placed after it is published. The Brand is informed of it and accepts it when placing its next order.

    Article 19 — Governing law and jurisdiction

    19.1. The Terms of Sale and the orders are governed by French law, regardless of the country in which the Brand is established. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

    19.2. The parties seek an amicable solution before taking any action.

    19.3. Failing an amicable agreement, any dispute falls within the exclusive jurisdiction of the Tribunal des activités économiques de Paris (Paris Economic Activities Court, France), including in the event of multiple defendants or third-party claims.

    Annexes

    • Annex 1 — Advertising Compliance
    • Annex 2 — Cancellation and Refund Policy